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The full list

All 64 emails

Every email in the Vault, sorted into six groups.
Lead emails8
  1. Enquiry received
  2. Send proposal
  3. Questionnaire version
  4. "Just looking" version
  5. Proposal follow-up 1
  6. Proposal follow-up 2
  7. Proposal follow-up (another enquiry)
  8. Not available
Uncomfortable conversations21
  1. Not a good fit
  2. No longer available (no contract signed)
  3. No longer available (contract needs cancelling)
  4. Asking to reduce services
  5. Wedding or event cancelled, balance still owed
  6. Wedding or event cancelled, no balance owed
  7. Asking for a refund
  8. No reply, first notice
  9. No reply, second notice
  10. Final notice, urgent response needed
  11. Rescheduling, transferable with a fee
  12. Rescheduling, not transferable
  13. Asking for a weekend appointment
  14. Keeping communication to email
  15. Office hours and response times
  16. Last-minute timing change you can't do
  17. Last-minute timing change, with a fee
  18. Asking for a discount
  19. "You're too expensive"
  20. Your rates have gone up since they enquired
  21. Why a travel fee applies
Dubsado system emails17
Replacements for the default emails Dubsado sends for you, so these are only useful inside Dubsado.
  1. Send invoice
  2. Send contract
  3. Contract completed
  4. Send form
  5. Send portal
  6. Send scheduler
  7. Send scheduler group
  8. Appointment confirmed
  9. Appointment rescheduled
  10. Appointment cancelled
  11. Form reminder
  12. Failed recurring invoice payment
  13. Send refund
  14. Payment plan reminder
  15. Autopay failed
  16. Autopay cancelled
  17. Autopay enrolment confirmed
Appointments9
  1. Scheduler booking link
  2. Booking an appointment for them
  3. Appointment confirmation
  4. Appointment reminder
  5. Appointment questionnaire
  6. Questionnaire follow-up
  7. Final details questionnaire
  8. Final details questionnaire reminder
  9. Confirming final details
Payments and reviews8
  1. Contract signed, retainer not paid
  2. Payment coming up
  3. Payment due today
  4. Payment overdue
  5. Part payment received
  6. Paid in full
  7. Booking reminder
  8. Asking for feedback and reviews
Booked1
  1. Booking confirmation
SubjectThank You For Your Enquiry

Hi {{client.firstName}},

It's been a pleasure learning more about you and your plans. After giving it careful thought, I don't believe I'm the right fit for what you're looking for. I truly want you to work with someone who feels like the perfect match and can bring your vision to life.

Thank you so much for considering me. I've included a few recommendations below in case they're helpful. Wishing you all the best with your event.

Kind Regards,

{{brand.name}}
{{brand.emailtemplate.Signature}}

A look inside

Read one before you buy

This is "Not A Good Fit", one of the 21 uncomfortable conversations, word for word.
On Dubsado
Paste it into your canned emails. The blue smart fields fill in her name, your business name and your email signature for you.
Not on Dubsado
Copy it into any email and type her details, or your own links, where the smart fields are. 47 of the 64 emails work this way. The other 17 replace Dubsado's default system emails.
Questions

Quick answers

Something else on your mind? Send us a note and one of us will reply within one business day.
Do I need Dubsado?
No. The emails are written for Dubsado, where the smart fields fill themselves in. Anywhere else, you type your client's details or your own links where the smart fields are before you send.
17 of the 64 replace Dubsado's default system emails, so those are only useful inside Dubsado.
What do I get when I buy?
A download link straight after checkout, to a short guide with a link that copies all 64 emails into your Google Drive.
Can I change the wording?
Yes, all of it. Rewrite them in your own voice, add your prices and fill in the blanks for things like your office hours.
Can I get a refund?
Because it's a digital download, we can't offer refunds for change of mind. If something isn't working, let us know and we'll help.
Can I share them?
They're licensed for use in your business only, so please don't share or resell them.
The Booking Essentials Kit
Need the contract too?

Get both in the Booking Essentials Kit

The Email Vault and the Hair & Makeup Booking Contract together for $109, instead of $143 bought separately.
See the Kit Or have us build it into Dubsado for you